Frequency Asked Questions

We send our products to customers across the world, we have created a guidance page to help determine cost and timing. Please click here to view.

Our guidance page is fed with the very latest information from our shipping providers.

Although we do our very best to ensure our products and services meet both your and our expectations, on rare occasions this can fail to happen. For such circumstances please follow guidance as laid out on our returns policy, which can be found here.

It's frustrating not be able to get hold of an item once you've decided you want it, that why we will try our best to get hold of a product for you, even if it's showing as out of stock on our website.

Just send an email request to info@topkidsaccessories.com and let's see if we can't help you get your hearts desire.

We will help you out where we can, we appreciate it can be troublesome to return and item when you decided shortly after purchase where the wrong item was selected, it was not required or an order is placed by mistake.

There can be difficulties depending on time of change request and our daily shipping process, but give us a email at info@topkidsaccessories.com and we will see what we can do.

We at Top Kids Accessories take your privacy very seriously, we have procedures in place, that are adhered to at all times, in line with our privacy policy.

The privacy policy can be found here.