We despatch orders directly from our UK warehouse and offer fully tracked delivery to most countries worldwide.
Despatch Time: We aim to despatch all orders placed before 2pm Monday to Friday, and 10am on Saturdays, on the same day. Orders placed after these times will be despatched on the next working day. Cut-off times are in UK time.
UK SHIPPING
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Shipping Fees: We offer flat shipping fees (one fee per order, regardless of the number of items you purchase).
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Tracked Standard Delivery: £3.95 & Free for orders over £20.
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Tracked Express Delivery: £4.95 & Free for orders over £25.
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Delivery Times: Deliveries are made Monday to Saturday (excluding Sundays and Bank Holidays).
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Tracked Standard Delivery: Typically 2-3 working days.
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Tracked Express Delivery: Typically 1-2 working days.
Exclusions: Delivery to remote areas (Channel Islands and Scilly Isles, Isle of Man, Northern Ireland, PO Boxes, British Forces Post Office (BFPO) may take longer. Saturday delivery unavailable in these areas.
INTERNATIONAL SHIPPING
We offer international shipping to a wide range of countries.
Shipping costs and delivery times vary depending on your location. To get an accurate quote and estimated delivery time, please select your country during checkout.
Important Note: Customers are responsible for any import duties, taxes, or customs fees charged by their country. These charges are typically collected by the shipping carrier upon delivery.
*If you encounter issues completing your checkout, it's possible we currently don't ship to your country. Please contact our Customer Support team for assistance.
Tracking Your Order Anytime:
Once we have completed packing your order, we'll send you a shipping confirmation email with your receipt and shipping details.
You can track your order when you sign in to your 'My Account' and go to the 'Orders' section. Also, you can visit our 'Help Center' and click on 'Track My Order'.
If you need further assistance, please contact us here.